Mission & Values

Our Mission

Owned by the City of Edmonton and managed by Edmonton Economic Development Corporation, the Shaw Conference Centre’s mission is to generate economic and social benefits for the Edmonton region.

Our Values

We are inspired by the people we work with, the people we serve, and the people in our community. As a proud member of Edmonton Economic Development Corporation, we’re dedicated to making a difference in our community each and every day. Our five service values and four core values guide us in ensuring we fulfill our purpose of building a prosperous and resilient Edmonton economy.

Core Values

Lead the Way

We step up. Start something. Change something. Connect and support others who are willing to take a risk — on our teams, in our city.

Public Stewardship

We have been given a tremendous responsibility — to be stewards of public trust as well as the architect of bold ideas.

Make an Impact

When every action, big or small, can make an impact, every action contributes to building a city that matters.

Selfless Approach

Everything we do is done in collaboration — with others on our teams, across our divisions, and with our stakeholders — and when we win, we win together.

Service Values

Outstanding Customer Service

We provide clients and guests with outstanding hospitality services.

Safety Excellence

We ensure the health and safety of our clients, guests, and staff.

Sustainability Leadership

We embrace ecology, economy, social, and cultural sustainability.

Community Connections

We create economic and social benefits for our community.

Exceptional Guest Experiences

We believe every guest deserves an exceptional experience.